Requesting a File Restore From Backup Tape
To request that a network file be restored, send e-mail to datarestore@odu.edu and include:
- The name of the file
- The name of the server
- The directory in which the file was stored
- The date of the tape from which restoration should be made.
When the restoration has been completed, the customer will be contacted to arrange for the restored file to be returned. This is usually accomplished within 24 hours.
REMEMBER: Proper log out of your Windows workstation is essential to ensure OCCS' ability to backup files.
Leaving your workstation logged in keeps files in an "open" status that prevents back-up software from correctly performing its job.