FREQUENTLY ASKED QUESTIONS
What is the SSID for the wireless network?
ODU has two SSIDs, AccessODU and MonarchODU.
AccessODU is an unencrypted network which requires the user to login with a web browser each time they connect. This network is recommended for initial setup for students/faculty/staff, guest use, and for shared machines where the user will be changing often.
Monarch ODU is an encrypted network which protects your data while it's transfered over the air and stores your credentials to automatically log you in. This network is recommended for students/faculty/staff. To configure your computer for MonarchODU first join AccessODU then go to https://onramp.wlan.odu.edu to run the automated setup application.
What Operating Systems are supported on AccessODU and MonarchODU?
AccessODU uses a web based authentication method so as long as you have a browser that supports "https" you will be able to use AccessODU.
MonarchODU requires WPA2-Enterprise security. The minimum OS requirements are Windows XP SP2, Mac OS X 10.5 (Leopard), Ubuntu Linux 9.04, iOS 2, Android 2.1.
What do I need to connect to the wireless networks?
You need a valid MIDAS ID and password to log on to the network. The wireless service must also be activated within MIDAS before you will be able to access the wireless network. You will also need to have an 802.11a, g, or n wireless NIC (Network Interface Card) and a standard web browser, such as Internet Explorer, Mozilla Firefox, Chrome, or Safari. For best performance a dual-band (2.4GHz and 5GHz) 802.11n wireless NIC (sometimes called 802.11a/b/g/n) is recommended.
How do I connect to AccessODU or MonarchODU?
Please see the section User Guides and click on your operating system to get information on connecting to AccessODU.
What wireless NICs are supported on the wireless network?
All typical wireless cards which support 802.11 a/g/n will be supported on the network. For MonarchODU the wireless card and device must support WPA2-Enterprise security.
Why don't I get a login page on AccessODU?
AccessODU will intercept any requests to an unencrypted website (it will start with http://), if the website is encrypted (it will start with https://) it will not be able to intercept it to present the login page. If you need to access an encrypted page, first go to an unencrypted page and login then try the request to the encrypted page.
How do I logout of AccessODU?
You should have a small pop-up window that has a logout button. If you have already closed that window, please turn off your wireless card for 5 minutes and then turn it back on. That will completely disconnect you from the AccessODU network.
Is WLAN available in the residence halls?
Dual-band 802.11n wireless access is currently available in all the residence halls as of Fall 2011.
Can I use the AccessODU Wireless network off campus or at home?
The wireless network is strictly for the campus. There are no plans to offer University sponsored network access anywhere off campus.
Where can I get a wireless connection?
Wireless has been installed in all academic and residential and most administrative buildings on campus. You can also connect to the network in some outdoor areas.
Will the iPhone, Blackberry, and Window Mobile Wi-Fi enabled devices work on the wireless network?
Yes, these Wi-Fi enabled devices will work on the wireless network.
For the AccessODU wireless network and then launch the Web browser. Your connection will be redirected to a login page where you'll need to enter your MIDAS username and password.
For the MonarchODU wireless network iOS and Android are supported in the automatic setup application at https://onramp.wlan.odu.edu, other devices may work and can be configured manually using the settings document on the User Guides section.
Who do I call for technical support?
For technical support please call the OCCS Technical Support Center at 757-683-3192 or mail firstname.lastname@example.org.