FREQUENTLY ASKED QUESTIONS
What is the new SSID for the wireless network?
The new SSID is AccessODU.
What Operating Systems are supported on AccessODU?
AccessODU uses a web based authentication method so as long as you have a browser that supports "https" you will be able to use AccessODU. Common operating systems like Windows XP and Vista, Mac OS X 10.4 and 10.5 as well as Ubuntu Linux have all been tested.
What do I need to connect to AccessODU?
You need a valid MIDAS ID and password to log on to the network. The wireless service must also be activated within MIDAS before you will be able to access the wireless network. You will also need to have an 802.11a/b or g wireless NIC (Network Interface Card) and a standard web browser, such as Internet Explorer, Mozilla Firefox or Safari.
How do I connect to AccessODU?
Please see the section User Guides and click on your operating system to get information on connecting to AccessODU. Generally, all you would have to do is open your laptop's wireless configuration application and search for new networks. When the network AccessODU appears in the list, connect to it. Then start your browser and login at the splash page.
What wireless NICs are supported on the wireless network?
All typical wireless cards which support 802.11 a/b/g will be supported on the network.
Why don't I get a login page all of the time?
If your browser's home page is set to any of the websites in the "odu.edu" domain you will go directly to those websites and bypass the login page. However, if you leave those websites to go to any other website, you will be directed to the login page to login.
How do I logout of AccessODU?
You should have a small pop-up window that has a logout button. If you have already closed that window, please turn off your wireless card for 5 minutes and then turn it back on. That will completely disconnect you from the AccessODU network.
When will the WLAN be available in the residence halls?
Wireless access is currently available in all the residence halls as of Fall 2008.
Can I use the AccessODU Wireless network off campus or at home?
The wireless network is strictly for the campus. There are no plans to offer University sponsored network access anywhere off campus.
Where can I get a wireless connection?
Wireless has been installed in all academic and most administrative buildings on campus including the Perry Library and Webb University Center. You can also connect to the network in the outdoor areas or "Green Spaces".
Will the iPhone, Blackberry, and Window Mobile Wi-Fi enabled devices work on the wireless network?
Yes, these Wi-Fi enabled devices will work on the wireless network. To access the internet via these devices you should select the "AccessODU" wireless network and then launch the Web browser. Your connection will be redirected to a login page where you'll need to enter your MIDAS username and password.
Who do I call for technical support?
If you are able to see the login page when you open your browser but cannot login, you may be experiencing a problem with your MIDAS ID or guest account. If you are unable to see the login splash page or you see "The page cannot be displayed" error message when you open your browser, you may be experiencing a problem accessing the wireless network. For problems with either accounts please call the OCCS Technical Support Center at 757-683-3192.