GETTING STARTED
Who is eligible for an account?
All main campus and Teletechnet undergraduate or graduate students registered for the current or future semester(s) are eligible. Newly admitted undergraduate and graduate students are also eligible for a student email account upon admission.
Where do I go to pickup their account information?
You don't have to go anywhere. You can request an account on-line via MIDAS.
How can I access my e-mail from my dorm or home?
In order to access your email from home or your dorm, you will need to have a computer with an Internet connection. Student email access is available via the myODU portal at http://my.odu.edu.
You can also access your email account at http://season.odu.edu. At the login screen, click the link that corresponds to the first letter of your MIDAS ID. Then enter your MIDAS ID and password.
How long does it take for changes to my email account to take effect?
New email account:
- up to ten minutes before logging into your email account
- up to one hour for your email address to be available to other ODU email accounts
- up to three hours for your email address to be available to non-ODU (outside) email accounts
- up to one hour to access other resources such as FSCS and discussion groups
- after 10:00 am the next day to access On-line
On-line password change (via MIDAS): up to ten minutes
Forward email to another account: up to one hour
Remove email forwarding: up to one hour
New email account available in web address book on season.odu.edu: overnight
Lost or forgotten email password (via MIDAS): up to ten minutes
How do I forward my student email to another email account?
Click the following link to forward your email.
I am forwarding my ODU student email to another email account. How do I remove the forwarding?
If you want to remove a forwarding address from your student email account, click the following link and submit the request with the "Forwarding Address" field left blank.
How can I check whether my student email account is being forwarded to another email account?
Click the following link to check this.
I just requested my account. Why is my email account 17 MB in size?
When a new account is created, the size is 17 MB which is the minimum size because of system overhead.
I have forgotten my student email password. How do I get a new password?
If you have lost or forgotten your student email password, you may set a new password for yourself via MIDAS (Monarch IDentification and Authorization System). The new MIDAS password will also be your student email password.
How do I change my student email password?
You may set a new password for yourself via MIDAS (Monarch IDentification and Authorization System). The new MIDAS password will also be your student email password.
How do I access the FSCS (Faculty/Student Communication System)?
After you receive your Old Dominion University Student (email) Account, you will be able to use the Faculty/Student Communication System (FSCS) for correspondence and file transfer with your instructor.
Using The Faculty/Student Communication System
Sign On
Login using your user name and password. The user name is the first half of your ODU email address (before the "@"). The password is your email password. Select one of the four (4) options:
- View Announcements from Instructor
On the menu screen, select "View Announcements from the Instructor." Expand the date and topic, then click on any unread messages. These messages are broadcast to the entire class by the instructor and are viewable by all. BE SURE TO READ THE MOST CURRENT DATE.
- Submit Assignment/Messages to Instructor
On the main menu screen, select "Submit Assignment/Messages to Instructor." Fill in the form with the title (subject), your site name, browse for an attachment (up to 5) if necessary, and/or enter a message. Once all the appropriate fields of the form are completed, press "submit."
A successful submission will return a confirmation message. If you receive the confirmation message, do not resubmit. Once the instructor has opened your submission, it will appear in your submission log. If for some reason, you do not receive the confirmation message, there may have been a technical difficulty, and it would be appropriate to resubmit.
Attachments
When you click "browse" to locate your document, the browser may default to searching for HTML documents. Change to "all files" as the type of file in the locator window.
- My Submission Log
On the main menu screen, select "My Submission Log." Expand and Collapse each topic or date as necessary to view the content in your log. Items will appear in the submission log once the instructor has opened them.
- Messages for Me
On the main menu screen, select "Message for Me." Expand and collapse each topic or date as necessary to view the content in these messages. Remember these are private message to you, not viewable by others in the class.
Expanding Entries:
There is a triangle (twistee) beside topics or dates that can be expanded or collapsed. Click the triangle with your mouse to expand (or open) a topic or date. To expand all entries at once, use "expand" from the menu.
Collapsing Entries:
To collapse (or close) a single topic or date, click the triangle with your mouse. To collapse all entries at once use "collapse" from the menu.
Reading Entries
Expand one or more categories. Each entry is underlined and linked to a view of its content. You will notice that items you have read will be a different color than those that are unread. Click an entry with your mouse to read it.TIP: Returning to menu screen
Use the "back" button on your browser to retrace your steps to the menu screen. To save a few steps, you can click the "back" button and hold down the mouse button to see a list of pages visited. Choose the desired page from the list. If the list is long and you do not see the page you need, choose the last page in the list and hold down "back" again to continue looking.
Sign Off
To ensure your privacy and the security of your password, EXIT the browser when you are finished. If you are planning other activity from the course site after reading the FSCS, you may wait to exit the browser when you are finished with all your web activity. Just remember to exit the browser before you leave the computer to someone else's use.